Privacy Policy

Last updated: March 2025

1. Introduction

Welcome to Tayno. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform or services.

2. Information We Collect

We collect information that you voluntarily provide when registering, placing orders, or contacting us. This may include your name, phone number, email address, and delivery address. We may also collect usage data automatically when you interact with our platform.

3. How We Use Your Information

We use the information we collect to process your orders, provide customer support, improve our services, and communicate with you about your purchases. We do not sell or share your personal data with third parties for marketing purposes.

4. Payment Information

Tayno accepts payments via ZAAD and eDAHAB. Payment transactions are processed securely. We do not store full payment credentials on our servers.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to access, correct, or delete your personal data held by us. To exercise these rights, please contact us via WhatsApp or email.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us via WhatsApp at +252639189466.

Chat with us